Refund, Returns, and Exchange Policy

Incorrect and/or Missing Items

As a small business, mistakes are subject to happen and CX Collections take full responsibility. If you have received the wrong or missing items, please contact us at support@cxcollections.com  with name, order number, and a screenshot of your order summary along with proof of what items were missing or incorrect. We will assess the situation and make it right.

 Note: Products must NOT show any signs of being worn/used.

Refunds/Exchange Policy

Due to the nature of our products, ALL SALES ARE FINAL unless you have received the wrong item. If so, contact us immediately so that we can assess the issue and make it right.